Great Clips Complaints and Reviews

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Great Clips
Main address: 7700 France Avenue South, Suite 425 55435 Minneapolis MN
952-893-9088 or 800-999-5959, 952-844-3444, http://www.greatclips.com/contact.html
  • 356+11 mobile complaints
  • $43.3K claimed losses
  • $118 average
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  • 12 hours ago
  • Beauty Centers and Spas
  • Ex-Employee
  • 1
  • 16

3 days before Christmas, I had a stress induced heart attack(23 years old, mind you) caused by working so many hours. I had called the manager while I was on my way to the E.R. and they told me it was my responsibility to find my replacement...finding my replacement is not my priority when I'm having a heart attack. I was in the hospital for 11 hours and the manager was threatening me and saying... Read more

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  • Jul 27
  • Beauty Centers and Spas
  • Salinas, California
  • Hair Cut
  • 1
  • 72

I been going to Great Clips in Salinas for over two years with my family. I felt like part of the team, as well as getting to know the stylist. On Friday 18, I went into Great Clips in Salinas California, at Shakers Square like always and was approached by a stylist. This young lady greeted me and asked me a OPEN ended question, "would you like your hair shampooed?". I answered "NO". She then... Read more

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  • Jul 26
  • Beauty Centers and Spas
  • Council Bluffs, Iowa
  • Haircut
  • 39

The look on my stylist's face the second she chopped off my sideburn after I had asked her two seconds before to "just trim it up please" was priceless. Even i had to laugh. Today my haircut consisted of 1 1/4" off the top and 2" off each sideburn. "Oh no!" she exclaimed. "Are you mad?" "Ummm...no don't worry about it...." "Ok! All done. Pay over here." That conversation actually happened, and I... Read more

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  • Jul 22
  • Beauty Centers and Spas
  • Child Hair Cut Bangs
  • 2
  • 24

All they had to do was trim less half inch bangs on my child. She already had bangs, they just needed a little trim. It was so bad and so uneven, chunks missing on side. I had to bring her to a real salon, to fix it the next day. They had to go shorter. This is the second time, it's been a total nightmare. The other salon couldn't believe anyone could be so bad at cutting hair. These salons... Read more

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  • Jul 18
  • Beauty Centers and Spas
  • Property Damage Repair
  • 1
  • 16

I have my hair cut at this location..3150 aurora rd.il..bad and poor customer services...the manager name samatha gumez she never say hello to client and cut hair bad..never be back anf I tell most my friend do not come this place Read more

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  • Jul 14
  • Beauty Centers and Spas
  • Mt. Laurel, New Jersey
  • Haircut
  • 1
  • 26

I had grown my hair out, working on a sweet pompadour for 5 months. Went and asked to have the sides cleaned up, but LEAVE THE LENGTH ON TOP...she butchered me. After I instructed her on exact attachments (my barber was unavailable), I told her I wanted to keep the length on top, just trim some of the uneven ends and be sure the top front/back blended. My hair is now spiky on the top back with... Read more

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  • Jul 12
  • Beauty Centers and Spas
  • Lavallette, New Jersey
  • Working Experience
  • 33

I work for great clips as assistant manager for 3 days and I left because they said they are watching you on video camera. And they call when you are not doing anything. The franchise owner told us I will be watching you and he also want a 68 yr old hairstylist to dress up as uncle Sam on broad street in Hazelton pa holding a sign.Smh... and texted my manager and said I see the first guest of the... Read more

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  • Jul 10
  • Beauty Centers and Spas
  • Online Reservations
  • 1
  • 11

U should stop letting people reserve online. I bust *** to get here. One person in front of me and then a slow steady stream of people come in after me but since they did it online.. (probably while driving). They get to go first.. just doesn't seam right. If I walked in and saw all of those people I would have left.. total bs... I'm not coming back Read more

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  • Jul 10
  • Beauty Centers and Spas
  • Bad Haircut
  • 22

Yesterday I decided to take three inches off of my hair so that it would grow and I could reduce the amount of layers since I'm trying to make it all one length. Instead I ended up with a million different lengths, the complete opposite of what I wanted. As if the HORRIBLE cut wasn't enough, I can't get my money back. The only thing they offer is fixing it themselves and obviously they have lost... Read more

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Yesterday I decided to go to Great Clips so that I could get the hair cut below. Instead of getting that the woman cut one side of my hair but didn't make the other side even. AT. ALL. My layers are also very choppy! To make it worse, I tried to get a refund but they said the only thing they could offer is to redo it. Like I'd want the people who messed my hair up to make it worse. Add comment

 
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