Great Clips Complaints and Reviews

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Great Clips
Main address: 7700 France Avenue South, Suite 425 55435 Minneapolis MN
952-893-9088 or 800-999-5959, 952-844-3444, http://www.greatclips.com/contact.html
  • 362+12 mobile complaints
  • $43.4K claimed losses
  • $116 average
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My husband is a regular customer at the Greer, SC Store we love the floor in that store. Could you please give us any information on where you got the flooring. The staff if fantastic at that location. Kathy Sullivan Kathy@steamaticsc.com Add comment

  • 9 hours ago
  • Beauty Centers and Spas
  • 1
  • 3

Why have the online check in if I check in and it tells me no wait. I get to the salon and they tell me it will be 20 minutes. I then proceed to ask why my online check in says 0 wait time. She reply's we'll there is only 2 of us on the floor. Guess what I left. Read more

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I went to Great Clips today 8-16-14. I mentioned how I want my haircut and the stylist want ro trim my hair where I did not want it touched. Then the stylist asked for help and the lady did the cut quick to get back to her customer. This day I was not happy with the customer service at all. Add comment

  • Aug 13
  • Beauty Centers and Spas
  • Hair Trim
  • 51

the girls need to go back to school and learn how to cut hair!! i could of done better by my self! I went in for a trim , after getting home and washing my hair I could see how uneven it was .One side was thinned out and short er than the other side ,along with stings hanging down ! I was in shock and very very upset. I went back to the store to have them fixe in and they cut my hair very... Read more

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  • Aug 12
  • Beauty Centers and Spas
  • Bad Haircut
  • 41

I just got my haircut in Federal Way Great Clips next to Joann's Fabric.... her name was Rachel; very nice woman, we chatted . I wore a hat into the place so of course I wore my hat out. the next day when I washed it and tried to style it ...I noticed just how awful it was. it was uneven and she did not taper some of my hair .....its just in blocks. I'm so disappointed!! so so... Read more

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  • Aug 05
  • Beauty Centers and Spas
  • Milford, Ohio
  • Wrong Stacked Haircut
  • 70

I went in and asked for a stacked cut and angled on both sides. She gave me a flat haircut in the back and cut both sides flat not angled. I had long hair to begin with . Today I went back and the other person said yes that's not a stacked cut and she was good with stacked cuts. So she cut the rest of my hair off. It is still flat . Now it is crooked in back and she said it was too short to... Read more

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  • Aug 03
  • Beauty Centers and Spas
  • Lutz, Florida
  • Unprofessional Stylist
  • 5
  • 81

One goes in and gets greeted like everyone expects, followed by what appears to be a novice with a pair of scissors and a unwilling attitude to see the picture of the style they would like their children to have. A hair style is what i asked yet one receives complete and utter disgust from the stylist. Please quit your job and throw away that certificate of 300 hours worth lost business for your... Read more

Was this review helpful? 0 4

  • Aug 01
  • Ex Employees
  • Product Salesperson
  • 1
  • 144

3 days before Christmas, I had a stress induced heart attack(23 years old, mind you) caused by working so many hours. I had called the manager while I was on my way to the E.R. and they told me it was my responsibility to find my replacement...finding my replacement is not my priority when I'm having a heart attack. I was in the hospital for 11 hours and the manager was threatening me and saying... Read more

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  • Jul 27
  • Beauty Centers and Spas
  • Salinas, California
  • Hair Cut
  • 2
  • 160

I been going to Great Clips in Salinas for over two years with my family. I felt like part of the team, as well as getting to know the stylist. On Friday 18, I went into Great Clips in Salinas California, at Shakers Square like always and was approached by a stylist. This young lady greeted me and asked me a OPEN ended question, "would you like your hair shampooed?". I answered "NO". She then... Read more

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  • Jul 26
  • Beauty Centers and Spas
  • Council Bluffs, Iowa
  • Haircut
  • 89

The look on my stylist's face the second she chopped off my sideburn after I had asked her two seconds before to "just trim it up please" was priceless. Even i had to laugh. Today my haircut consisted of 1 1/4" off the top and 2" off each sideburn. "Oh no!" she exclaimed. "Are you mad?" "Ummm...no don't worry about it...." "Ok! All done. Pay over here." That conversation actually happened, and I... Read more

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