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  • Customers like
    • That she was nice and friendly3
    • Professional knowledgeable2
    • Ruthy1
  • Customers don't like
    • People working there show attitude1
    • Scheduling1
    • Rudeness1

Your Huntley illinois covington lakes store is HORRIBLE. Especially a few specific stylists from my experience and my wifes Read reviews on facebook. Please help clean up this store. Would be nice seeing as though there are no options in this area really. The swearing and characters in there are ridiculous. Add comment

Bad practice for a family oriented business. Add comment

  • May 10
  • Cosmetics and Toiletries
  • Troy, Michigan
  • Coupon
  • 68
  • REVIEW RATING 4/5

The salon guy in the name 'Paul' - he was wearing a yellow shirt and a tall guy. Following conversation was with him around 2 PM on 5/10. Me : I received a coupon a few days late. (was holding the usual coupon mail I receive from them that has 2 discount coupons with 2 different dates) Paul guy: Cutting me off - I am sorry, there is a coupon that is still valid and I am going to use Me : I am... Read more

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My son visited the Saddlebrook Great Clips, was next in line on the store computer list. Then 6 people came in together having registered on line, and were put in front of him. This was rude and unwarranted. You lost our family business. Bad, bad service! Add comment

I was in the Eagan store this morning and was not very happy with Ione she cut my hair and she was jabbing her clippers doown on my sideburns and ears. She cut my ear and never said a word about it. I am on blood thinners and have to be very carefull about cutting myself because of it Add comment

She cut my bangs way shorter than what I wanted. Of course I had to close my eyes because I didn't want to get hair in my eyes when she was cutting them... opening them to find out I had lopsided Katy Perry short bangs. The manager wanted me to come back because I told her I was dissatisfied but what she going to do? cut more off? that'll just create a worse situation than what I have Add comment

  • Apr 28
  • Beauty Centers and Spas
  • Norwich, Connecticut
  • Haircut
  • 67
  • REVIEW RATING 3/5

I was in NJ last week when I got a call for a job interview in CT on Monday. I had no time to get to my barber in Connecticut so I went to the Great clips in the HMart mall on the Lincoln Hwy in Edison, NJ. last Friday (4-24-15 ticket #39595). "J" (I'm being nice and not posting her name) was very nice and pleasant to talk to. I asked her to cut the hair to the top of my ears and about 1 1/2... Read more

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  • Apr 28
  • Beauty Centers and Spas
  • Santa Fe, New Mexico
  • Haircut Service
  • 1
  • 1
  • 52
  • REVIEW RATING 4/5

Worst customer service ever! I will never return. Have been one of their most loyal customers and biggest tippers, yet they lost me. Last 2 times I went in they had people who signed up on line and we 'Walkins' waited and waited while they kept putting people ahead of us. On line people should be told, 'we will honor your appointment 'if' there are not Walkins ahead of you'. Great Clips told me... Read more

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  • Apr 25
  • Beauty Centers and Spas
  • Security-Widefield, Colorado
  • Haircut
  • 42
  • REVIEW RATING 4/5

Got a haircut at the astrozon and academy store in colorado springs.My haircut was a number 2 clipper on the sides and about a inch and a half on top.After getting home I noticed a large clump of hair about the diameter of a silver dollar that was almost 4 inches long on the back of my head.I went back to the store and was told they were not going to charge me to fix it.The older gal informed me... Read more

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  • Apr 24
  • Employees and Ex-employees
  • Gaston, South Carolina
  • Employee Experience
  • 71
  • REVIEW RATING 3/5

Look,I work for greatclips and I can't speak for all the other locations but I know that at the salon I work at if someone checks in online it simply means that your placed on a list,it's kinda like call a head seating at a restaurant it doesn't mean that you have an appointment,so if there are already customers that have been waiting in the lobby and the online check in comes in the we simply... Read more

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