2.1
  • That she was nice and friendly2 votes
  • Ruthy1 votes
  • Professional knowledgeable1 votes
  • Haphazard way of scheduling1 votes
  • Scheduling1 votes
  • Rudeness1 votes
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Bad haircut.....rude stylists...never going back Add comment

On line check in is bull ***. Still had to wait 45mins. Ask to explain. If we have 15 customers ahead of your call you are no 16. Not the next one available when you walk in. Bull *** Add comment

  • Feb 22
  • Beauty Centers and Spas
  • San Francisco, California
  • Haircut Appointment
  • 31
  • REVIEW RATING 4/5

I came in salon and signed in and since there was a long waiting period and no where to sit I decided to leave and come back and they said it was ok. I returned after 45 mins and my name was first for the next 35 mins then it was erased all of the sudden . When I brought it to their attention the only male there said that I should have not left since it was not common courtesy. I told him it was... Read more

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  • Feb 21
  • Beauty Centers and Spas
  • Lebanon, Tennessee
  • Positive Experience
  • 21
  • REVIEW RATING 3/5

I go to the Main St location in Lebanon, TN. I see the same stylist Dotti Inge, even if I have to wait for her to be free. I have never been disappointed with my style. I take a picture and Dotti is very honest, if she doesn't think it will work on you she will tell you. Then she will make suggestions based on the picture you brought. I just left and sent a selfie to my friends and they as well... Read more

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I wanted a nicely styled hair that I thought would make me look older but they gave me a bob and now I look like a six year old child Add comment

  • Feb 14
  • Beauty Centers and Spas
  • Hair Trimming
  • 1
  • 1
  • 74
  • REVIEW RATING 4/5

Dear Great Clips Customer Service: I am a filing a complaint on behalf of The Great Clips located in Hartland Shopping Center in Lexington Kentucky. I am a 58 year old Lady and usually stop in every 2 months for a trim. I had hair in a long *** and it was hanging down on my neck a little so I went in with a coupon that was sent to me in the Mail. Two Employees were at the desk when I went in... Read more

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  • Feb 14
  • Beauty Centers and Spas
  • Coeur D Alene, Idaho
  • Haircut
  • 1
  • 1
  • 54
  • REVIEW RATING 4/5

Worst customer experience I've ever had with a salon in a long time. The manner in which I was immediately treated upon walking in and approaching the front counter was very rude. The employees were not friendly and the stylist whom I was given, had an exceedingly poor attitude and was unfamiliar with various styles of cutting, only possessing a basic knowledge of hair dressing.Therefore, giving... Read more

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  • Feb 13
  • Beauty Centers and Spas
  • West Bloomfield Township, Michigan
  • Sanitary Conditions
  • 35
  • REVIEW RATING 4/5

I visited the 2207 Telegraph Rd., West Bloomfield, MI location on 2/13, the stylist was good and styled my hair expertly but I won't be back. The salon was filthy. There was hair on the floor, in the chairs, on the silly sails they have separating stations, the counters were dusty and the products on top of them we not dusted either. Additionally there was a negative energy between the... Read more

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  • Feb 09
  • Beauty Centers and Spas
  • New York, New York
  • Positive Experience
  • 1
  • 1
  • 16
  • REVIEW RATING 3/5

Excellent staff and salon is So clean. They have a stylist who specializes in special needs children. I'm so impressed with this location. Highly recommend to everyone with children. Read more

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  • Feb 06
  • Employees and Ex-employees
  • Bremerton, Washington
  • Reservation
  • 50
  • REVIEW RATING 4/5

In response to this person saying you can call and check in, no you can't. I used to work for Great Clips, the reason we can't check you in over the phone is because Great Clips doesn't provide a full time receptionist. So the stylists have to take turns answering the phone, checking people who walk in, as well as cut hair. If we checked people in over the phone we would never get hair cuts done... Read more

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