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Went to Great Clips at lunch. Both stylists had customers and on one else there. Checked it. waited about 10 mins as first customer almost done in walks on-line check-in customer - and they seated him immediately - before me. I am PISSED. The on-line check-in is a...
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Anonymous
RR

This has to be the dumbest idea a business ever hatched. I too had this happen to me recently at one of their locations and left asking myself "who would just stay after havin...

#1102805
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I went to great clips in Pickens SC as i have many times.they always know how i got my hair cut the time before.To day she ask how i wanted it and i said like always 1/2 on sides and 1 inch on top,she cut sides and back with no guard so i have no hair on sides and i...
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3.0
Pickens, South Carolina
I didn't like
  • Getting sides on my head shaved
#1088402
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So I went to the one on Cornell this weekend in Portland OR. It will be the LAST time I give them a chance to screw up my hair. I have been cutting hair for over 20 years myself. So when I sit down in your chair and explain this to you and also that I am going to TELL...
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2.1
#1087560
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Great Clips - Veteran hair cut card

Great Clips
#1130452
gteat clips in wi rapids would not help me, I could not get there on Veterans Day so I went sonday to get a card and was denied by assistant mg. I called customer service and told them. They are now sending me a free haircut card. Thank you great clips
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Great Clips - Bad experience

Great Clips
#1129675
1.4
Details
I took my two boys last night to get a hair cut and they did a horrible job. I’ve been a customer for the last two years and they had done an alright job, but after this I won’t be going back there any more. It happened in Orchard salon.
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Product or Service Quality
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Value for money
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Great Clips - Online app is B.S

Great Clips
#1126483
I checked in outside, walked in and noone was waiting. 10 minutes later 10 ppl came in and everyone was put ahead of me. I'll get the cut today but will not be back
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Great Clips - My advice spend the extra 20 bucks and get a decent hair cut

Great Clips
#1125954
My advice, if you are looking to have your hair styled spend the extra 20-30 bucks and go to a salon where you can get a good cut and style.
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the last time I went to great clips online check-in customers bumped us multiple times. so I decided to do on check in myself. I was given a 25 minute wait time we showed two minutes left checked in in store and was told we would be next when the next stylist opened...
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1.0
#1087222
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I currently checked in the old fashioned way and a gentleman came in after me and was served right a way. Since I didn't know about this option I rigured I'll use it next time, until a gentleman came one theee people behind me and proceeded to check in online and he...
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#1087106
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Great Clips - Horrible
Great Clips - Horrible
Went to great clips on university drive in coral springs florida with a picture of how i wanted my hair done cause i have worn it that way forever the lady said no problem i can do it , i told her twice thats not what i want she said yes it is what u said u wanted i...
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Anonymous
Eddie

I love it.You look just like me !Were we separated at birth or something ?

3.0
#1084521
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I used to be fine with walking in to a Great Clips and maybe waiting twety minutes, max. Now with this ridiculous, anti-customer friendly "online check in" the salon employees cannot even estimate the wait time (which is now typically at least three times as long as it...
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Anonymous
Anonymous

Why, oh why, does corporate America feel the need to jump on every technological bandwagon that comes along"Sweetheart, I understand you are old, but this internet thing is no...

#1081819
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My son has gotten his haircut at the Great Clips in Bellevue, NE a few times before. The two people who usually cut his hair were not available so we decided to give the person available a try. Her name was Ashley. She sat my son and did it even ask what he wanted, she...
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#1081268
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I didn't have a lot of money after paying my bills, and found a coupon for Great Clips in the mail. Like I said, I was low on funds and decided to give them a try. The beautician told me that her name is Deusti. "That can't be her real name," I thought. I got a little...
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5.0
#1080266
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Been going to Great Clips for probably over 10 years. I just walk in and take my turn in line. Today, I went to get a haircut and walked in as usual and was told it would be about 20 minutes. Ok, sat down and waited. Three times my name was next on the list and was...
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Anonymous
Jonny

Yeah but when the person on the list isn't in the shop we shouldn't have to wait for them to arrive.

Anonymous
A stylist

Checking in online is as if youre checking in at the store. Your name goes on the list, in order of time of check in. And stylists call the names in order from first on the li...

#1076745
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