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Contact Great Clips Customer Service

How to Reach a Person at Great Clips

Verified Contact Information

Toll-Free Number:

  • 1-800-473-2825
    Toll-free US and Canada
Call customer service
Send Message

Customer Service:

  • 1-952-893-9088
  • 1-800-999-5959

Great Clips Emails:

Customer Service
Jobs/ Career
Legal
Privacy Inquiries

Great Clips Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Great Clips Phone Number
1 (800) 473-2825
Average Hold Time
00:01:12
Average Calls duration
4 minutes
Most Popular Great Clips Email Address
customerservice@greatclips.com
Great Clips Live Agent Availability
50% of callers successfully reach a real person
Issue Resolution Rate
Low (12% reported full resolution)
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Great Clips?

Most Popular Number:

(800) 473-2825
Toll-free US and Canada
Total calls: 241 Issues resolved: 11 Last call: Apr 15, 2026

Great Clips customer service phone number is 800-473-2825. This is a toll-free line for callers from the US and Canada. If you can’t reach this line, consider calling one of the following numbers: 952-893-9088 or 800-999-5959. Customers can address a wide range of inquiries and requests via phone including questions about available products and services, pricing, nearest locations, and more.
If you choose to contact the company via phone, avoid calling on Thursdays as this is the busiest day of the week and it may take a long time while your inquiry is addressed.

Great Clips email address for customer service is customerservice@greatclips.com. If you have some legal inquiries, send them to data.privacy@greatclips.com.
Are you interested in joining the Great Clips team? Would you like to get more information about available career opportunities? If so, send a message to careers@greatclips.com.

Great Clips headquarters is located in Minneapolis. Great Clips address for the main office is Great Clips, Inc, 4400 W. 78th St., Suite 700, Minneapolis, Minnesota 55435, United States. Today, the company owns more than 4,500 locations across the United States and Canada. If you seek to contact a particular salon, click the “Find a Salon” button in the upper right corner of the page.

Great Clips hours of operation vary in different company locations. As there are thousands of salons in the United States and Canada, each branch can have its own schedule. To find information about a particular location, please see the salon locator page of the Great Clips website.

Great Clips website doesn’t offer an option for contacting the support team. However, clients can address their inquiries via phone or email. If you seek answers to some general questions regarding discounts, products and services, website account, or Great Clips app, see the “Customer Service” page.

PissedConsumer Club

Contact Information

Great Clips Website:

Great Clips Help Center:

Corporate Office Address:

Great Clips, Inc
4400 W. 78th St., Suite 700,
Minneapolis, Minnesota 55435
United States

Summary of Great Clips Customer Service Calls

298 TOTAL
CALLS
03:26 AVG CALL
DURATION
12% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Great Clips?

Product/ Service Question:

  • “Complaint, Great Clips, 2000 Colonial Ave Unit 11, Norfolk, VA 23517”
  • “To see if working with only a designer license is acceptable”
  • “Complaint”

Payments and Charges Question:

  • “I never get coupons offers although I have been a client almost 5 yrs.”
  • “Get on mailing list to get coupons”
  • “Coupon *** on Facebook”

Staff Question:

  • “Horrible service”
  • “All great clips in my area the phone numbers are not in service”
  • “Bad haircut (uneven) and very rude”

Request for Information Question:

  • “Tried to make an appointment for two cuts and told it was a 45 minute wait”
  • “Question about check in”
  • “How do I download the coupon ?”

Cards Question:

  • “Gift card says it isn’t in the system. Last used 2016 with balance of 59.94 on it. I need it reinstated”
  • “Hair cut card balance”
  • “My name is Teresa v Fisher i went to great Clips .on cross street to get my money back it is not on my card she said she put it on my card. But it is not on there at all.i ch check and it's not on there they took it off my card again I want the money”

Employment Question:

  • “Need a letter stating my last day of employment at the Plaistow NH location .”
  • “Job”
  • “Get w2”

Shipping and Delivery Question:

  • “Your Denton Md. location at 2 Denton Plaza has not answered their phone for 2 days. I’ve tried to reach them more than 20 time at different times during the day and early evening.”
  • “Can't reach 2 locations by phone”
  • “Not happy with hair cut. Had to go to another lolocation to have it fixed right this cut was on my wife's hait”

Return/ Replace Question:

  • “Salon would not correct a wrong cut.”
  • “Return product”
  • “Replace with gift card”

Refund Question:

  • “Want refund for poor hair cut”
  • “Refund not rece”
  • “Refund”

Other Question:

  • “Closed before closing time”
  • “On line check in”
  • “Bad haircut and cutter was smart alleck”

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