I just returned from an appointment with Shawna at 71st and Binford in Indianapolis, IN. Shawna just about choked me with the coverup and when I complained that it was too tight, she got pissed, took it off and did the same thing again.

It went downhill from there. When I asked her to show me how much an inch off would be, she acted very disgusted. She did show me and then I ask for the top layer to more than that, that I wanted the top layer to be shorter. It is not shorter and she cut my hair in about 3 minutes so there was no effort put into it.

I don't feel like I should even have had to pay for it.

She turned the chair around so I could look at it but she had already undone the coverup and was sweeping up the hair on the floor so I really had no chance to complain about the top layer. She was very rude and clearly just wanted me to leave.

Product or Service Mentioned: Great Clips Hairdresser.

Reason of review: Poor customer service.

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