I had 7 inch long hair and went in and asked to keep the length and trim the uneven ends on the sides and back. The girl(SHARA) decided to cut it how she wanted(SHORT) and accidentally shaved a 1 inch wide 3 inch long stripe on one side and acted like she didn't see it.
Then left about ten hairs 7 inches long because she missed them and a 2 inch spot in back! I got home and saw it in the mirror and immediately called and talked to the owner (Phyllis) who said to come back the next day and she would fix it...well I got there and she pawned me off on another hairdresser so she could do these 2 women that obviously were her big tipper regulars (I ALWAYS TIP $5 BTW BUT STILL GOT TREATED LIKE ***) well the girl supposed to be "fixing" my hair just shaved it almost completely AND LEFT A PATCH IN THE BACK STICKINGUP AN INCH HIGHER THAN THE REST!! ...I got a refund and I'll NEVER go to another great clips...Now I have to go to a barber and get it fixed because it's a week before Christmas and I can't just wear a hat all the time...I think Great Clips should be responsible for paying the bill where I have to go get it fixed right and I think I should get at least 5 free haircuts because when your hair is this short you HAVE to get it trimmed up every few weeks while it's growing back or it looks awful!They're the ones that butchered my hair but I'll either look like *** for 6 months or pay to have it tightened up twice a month...the owner, Phyllis kept saying she was sorry and to come back and ask for her and she'd give me a good haircut next time, but ***!
that's what she told me yesterday and then she made someone else cut my hair so she could make more money!! I'm sooo offended by that because it feels like discrimination!
Product or Service Mentioned: Great Clips Hairdresser.
Reason of review: Not as described.