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Great Clips - This web site totally SUCKS

This web site totally SUCKS. You get a "F" for user friendly! I've signed up and tried everything, but I can NOT get to a page to schedule an appointment. After an hour trying, I GIVE UP! SCREW IT! I'll get a hair cut some place else from now on!!!!!!!!!!!!!!!!!!!!!! F-THIS!!!!!!!!!!!!!!!!!!
Company wrote 0 private or public responses to the review from Dec 08.
I didn't like
  • Scheduling
  • Web site navagation
#1418211
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My husband and I both had the day off work and he needed a haircut before our night out. We went to the Great Clips in Lima, Ohio to get it done. The woman there did nothing but complain about her own personal stuff the whole time during the haircut, but that wasn’t...
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Company wrote 0 public responses to the review from Nov 16.
1.0
#1401994
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I have purchased Great Clips cards and have used them for 2 haircuts each trip--my husband and myself. After moving, the new location could not get the cards to process correctly and spent more than 10 minutes trying different combinations and different swipes. I told...
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Company wrote 0 private or public responses to the review from Nov 04.
#1394337
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Great Clips - Annapolis on Housley Rd

Walked in at 4:39 pm and they told me they were closed. The sign on the door said 5:00 pm and walkins welcome! When I asked the toothless hair cutter “don’t you close at 5 she said isn’t it 5?” Disrespectful, and lousy customer service , store hasn’t been open that long and I predict won’t be much longer. Obviously customer service is not a priority.
Company wrote 0 private or public responses to the review from Oct 13.
1.0
Details
Customer service
Staff
#1381016
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Recently I went to Venice, FL (at location near Venice Ave) to get haircut. There were 2 ladies working and when one of them ask my phone number and name I just said: I want a haircut for which I will paid and I do not want to provide my name or phone #. She did not...
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Company wrote 0 private or public responses to the review from Oct 08.
1.0
I didn't like
  • Service
  • Customer service at all
#1376827
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Visited this salon today at 9:00 am , 10-08-2018, Ticket #551367, it was my second visit to this place, and in both cases I had the worst haircuts which I had in my entire life (I am 70 years old). The stylist did not not follow my requests , like "Make it shorter",...
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Company wrote 0 private or public responses to the review from Oct 08.
1.0
I didn't like
  • Unskilled stylists
  • Haircut is a mess and the worst in my life and im a senior
  • Person who made me feel so sad
#1376218
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Great Clips - Working for them

If you want to get paid the same as a receptionist while having a license then here is were it is to be. Never got a raise and they don't give recognition where it's do.
Company wrote 0 public responses to the review from Sep 28.
1.2
Details
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Staff
Value for money
Website
#1368573
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Great Clips - ***

Said 9 minute wait when I signed in, made it in 7! 3 people in front of me. *** great clips. Your time means nothing to them, just your money!
Company wrote 0 private or public responses to the review from Sep 26.
#1366707
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I Went to Great Clips @ 13421 Westheimer Rd Houston, TX 77082 today (09/22/2018) with my 18 months kid and clearly told them that its first time haircut for her, they wrote down our name on paper and asked us to come back after 20mins, when we return after 20mins, they...
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Company wrote 0 private or public responses to the review from Sep 22.
h.kitchener
h.kitchener

Sorry, no sympathy here. Paying for a haircut for an 18 month old is not only an imposition on the people who have to deal with anyone's 18 month old(you know how they get) bu...

1.6
I didn't like
  • Worst maintenance
  • Rude staff
  • Bad attitute of employee
#1362914
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Great Clips - Very disappointing

I took my boys in to get a gentleman's hair cut the gal working was rude very unfriendly. Did not do either boys correctly should have said something then. Ended up having to go to another place for them to fix.. She should know how to cut hair without having to explain on how to do it never again. This was the one on 11400 south & stare in sandy
Company wrote 0 private or public responses to the review from Sep 21.
1.3
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1362527
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