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Great Clips has a ridiculous policy which allows customers to check-in/booking of appointments for services. Customers who show up and are advised of unrealistic wait times, given that the computerized monitoring system preempts them when an online booker shows up for...
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Anonymous
tlc

I was told I couldn't check in over the phone. If they can put you in line with online check in why not the phone?

Anonymous
Chuck

I love the on-line check in and the Great Clips App.

#422111
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Great Clips - Cut off my long hair cut my bangs so short looks like for Re
Great Clips - Cut off my long hair cut my bangs so short looks like for Re
Great Clips - Cut off my long hair cut my bangs so short looks like for Re
I have been going to Great Clips n Fairfield oh. I happened go to the one n Norwood 4825 Marburg ave u b. I told the lady exactly how wanted hair didn't know she was traine. She sut back hair gapped up. Then my bangs omg it looked like she put bowel on my head i was...
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Anonymous
William

" has messed me up emotionally "Agreed.Get some help.Soon.

2.0
#1152370
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Saturday Dec. 9th my husband took our son in for the simple haircut he gets from time to time. The cut is short with bangs. The "stylist" cut it all off! No bangs, weird 'Spock-like' sideburns. I called them about it. The stylist said that was the instructions in the...
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#1145740
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Great Clips - Many good cuts “One very bad”

Great Clips
#1169330
1.4
Details
For most of my haircuts I was happy ! My last haircut was a disaster , and I was really pissed off . I went to another barber shop to get my hair cut fixed , and found out that Great Clips sucks they had been cuting my hair wrong all along . So no more great clips for me
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Great Clips - Lice from haircut

Great Clips
#1158577
My son contracted lice after getting his hair cut at the Great Clips in Maumee, Ohio. The stylist was new so i was already skeptical. She clearly did not properly sanitize her equipment. I have never dealt with lice before and I am disgusted. I called the store and i was told the manager would call me back; she never did. I will be reporting them to the state board.
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Great Clips - Walk in but had to wait for online schedule appt to arrive

Great Clips
#1142686
I think it’s great to schedule online but if I got there before they arrived I should be seen first. And what if they are not coming in why should I wait to see if they are coming. I’ve been sitting there waiting. People came in and left because they were told an hour wait due to 4 online appts., They were waiting for. Your losing business. Also not fair to those who do not have technology!
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Great Clips - Nasty customer service

Great Clips
#1137285
1.3
Details
Well i walked in and requested to wait for a stylist and this stylist made a remark to other that she couldnt. Use the request button. I came in and thought the lady was nice to me before. Now how she dissed me. Wow. Sr16 St Augustine location Mission Trace. The stylist should have told the other in private. Not right in front of me. What a b... ..
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signed in and waited 1hr 20 min when it was supposed to be 50 mins. that was ok had a nice conversation with other customer. Before I got delayed the customer was told that he had to wait while stylist took her break another 15 min. to wait. Then that customer was...
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1.8
#1157693
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Chop job from great clips
Angeled at the side is what i asked for, the manager cut my hair. She chopped the sides one side was longer rhan the other and the back was chopped really short.When i went back she said that the cut looked cute. Is she blind!! She went back through the cut and said...
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#1156892
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For me, every 5 or 6 weeks of living means getting another haircut. Normally, Greatclips is the place I go when the time comes. This is not because I ever particularly liked it, Greatclips was simply there and so I made it my habit to go there. However, not once have I...
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2.1
#1146270
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I just returned from an appointment with Shawna at 71st and Binford in Indianapolis, IN. Shawna just about choked me with the coverup and when I complained that it was too tight, she got pissed, took it off and did the same thing again. It went downhill from there....
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#1126233
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I wanted to get my hair can on January the 10 that I was told that I had hair lice it was not hair lice. It was Dandruff witch I new it was not hair lice that i had Dandruff . So I left ther in got a second person to look at my hair in the lady it was not hair lice...
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5.0
#1166841
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You are a walk- in salon, this online check-in is so unfair to customers that walk-in and end up waiting so long because of this stupid policy. You are angering steady customers to the point of stopping to get a haircut. I want a 9:00 AM cut and get there 5 minutes...
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Anonymous
no name

There are no appointments, nor does the system let anyone check in before open time. On line check only places you on the check in list...nothing more nothing less.

4.5
I liked
  • Great haircut
I didn't like
  • Stupid online check-in
#1130589
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I got my hair cut just a few days back. The haircut was so terrible. All my hairs sizes are up and down, They are not all sizes at all. Employees are unprofessional, my hair looks so funny and people look my hair at school and at the workplace. I feel so bad. It would...
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Anonymous
Sandy

Hair sizes? Do you mean hair lengths?

2.0
I didn't like
  • Hair cut
#1108796
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