Kimberly S Qkn

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Verified Reviewer
| map-marker De Soto, Missouri

Person was very rude and made my granddaughter cry

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Original review Dec 20, 2023

I took my grandchild into this location today. She got an older gray headed lady.

My granddaughter kept asking "why" as most children her age do. She said "why" with a inflection on it. Not rude. More curious.

And the lady abruptly and rudly said "why are you speaking to me like that!?! Kinda RUDE!" Like she was irritated that my 7 year old grandchild was curious of the process. And my grandchild was so embarrassed she was SILENTLY CRYING. wiping her tears.

definitely irked me. With that being said, After that she was nice. But, the whole situation shouldn't have happened.

If you mind cutting curious kids hair. Don't take kids.

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User's recommendation: Never take your children into this location. Absolutely not a kid friendly place.

Zet D

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Verified Reviewer
| map-marker Birmingham, Alabama

Inappropriate behavior from stylist

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I took my wife to northport,alabama location and was getting her hair styled etc by Ursula! While her hair was still wet, a stylist by the name of Marsha came over and just started putting her hands in my wife hair without even asking!! This isn't professional at all!! We don't know where her hands had been and shr constantly kept doing it! I didn't wanna offend her in the salon that's why im writing this email to see what you all will do to reflect this type behavior! I will end this email on that note. Thanks I'm very satisfied with Ursula service provided but not that of Marsha Porter!!
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User's recommendation: I'd recommend this place you just don't do things without approval!

Rickelle Fzr

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Verified Reviewer
| map-marker Phoenix, Arizona

Emergency Management behavior

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Manager got in my face and disrespected me because she tried to over priced me way more than what it was. I am a single mother and I come to this company all the time so I respectfully asked her and she laughed and I told her that was not ok so she kicked me out and said my childs hair was messy etc I am beyond saddened, annoyed and very upset. Her hair was dry
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Edson Zrv
map-marker Richmond, California

I can't get my w2 tax from the owner

I cant get my w2 tax from my employer what should I do. Coz my old email its registered through my employer ADP App but the reason is being is I lost my password I dont remember and my email my old email Im not longer using it
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Anonymous
map-marker Salt Lake City, Utah

Bad hair cut

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Showed a picture of last hair cut I got at great clips and said didnt want to look bald he read paper about last cut then got clippers out I thought he was doing neckline Nope he used them on head I said what u doing thats way to short he said Sorry I wont charge u I left and went straight to Creative Wige paid over 300.00 for a wig my hair is about 1 inch long on whole head I called back and asked him what were u thinking all he could say was sorry Then I said I might take legal action
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User's recommendation: No wY

Joseph B Tbs

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Verified Reviewer
| map-marker Chicago, Illinois

Very bad service today

hello my name is Joseph Buell i got my hair cut today at water town wi great clips. the guy that cut my hair was falling asleep and was very slow and he did a horrible job normally they do great job there but I got this gentleman that kept falling asleep and was very very very slow in my hair is very chopped up right now I can't even get it fixed if I shave it it will be fixed but I don't want to do that and he wasn't going by my Direction with what it said on the slip can you please help me with the situation thank you my email is Joebuel78@***.com my phone number is 608-733-**** and the date is December 29th 2023 and I was there around I was there today around 10:30 a.m. thank you I really appreciate a response back

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Samara R Xsx

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Verified Reviewer
| map-marker Mesquite, Texas

Complaint

I took my 3 year old son kodi to the great clips location on Cartwright in Mesquite and received horrible customer service. The lady that did his hair would not finish his hair because he wouldnt stop moving and he got upset. She messed his hair up really bad I told her not to make it so short, and it was so uneven. I wanted my money back I couldnt get my money back. I still had to pay for a *** service and I want my money back.
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Loss:
$16
Pros:
  • No pros

Preferred solution: Full refund

User's recommendation: Do Not go there !!

Amber pate

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Verified Reviewer
| map-marker Danville, Illinois

Bad hair cut

Great Clips - Bad hair cut
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I went to great clips in Danville IL on September 9 th and got a bad hair cut went back on September 13 to have it fixed 2 different people cut my hair that time so a total of 3 people cut my hair and it looks like a pile of *** on my head
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Loss:
$20

Preferred solution: Full refund

Anonymous
map-marker Fort Lauderdale, Florida

To praise Michelle Frazee

My name is Chuck Humphrey and I'm writing this in praise of Michelle Frazee at your shop at 9147 S. Hwy Dr in Circle Pines, MN. Not only does she give me the perfect haircut, she has a delightful personality. I always feel a little better when I leave. No one could represent Great Clips any better. I'm not a relative. Just a customer. But I now consider her a friend. I hope this gets passed along to her. You have a treasure in her.
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Anonymous
map-marker Idaho Falls, Idaho

Discrimination

I took my 10 year old autistic son for a haircut. The man who was cutting his hair told me if he did not sit still they would not be able to finish his haircut because they were busy. I am sorry didn't now their was a time limit on hair cuts.
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Anonymous
map-marker Myrtle Beach, South Carolina

Complaint Myrtle Beach salon

I have not heard any response from Great C!ips or Pissed consumer. Still waiting for a response. You have my information. Call me.
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gary l Xbo

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Verified Reviewer
| map-marker Hendersonville, North Carolina

Bad haircut

I've been a customer of Great Clips for quit awhile and always had good haircuts. But yesterday I received a haircut, that I can honestly say, was the worst haircut in my 78 years of existence. It's so bad that my wife laugh at the haircut when I got home. I sill will be a Great Clips customer, but I just had to vent. Gary Lightner
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Anonymous
map-marker Salt Lake City, Utah

I showed him a picture of my last hair cut I got at great clips and said this is what I wanted plus I didn’t what to look bald he read the paper from last time got out the clippers and started at the

Started at neck with clippers then he used clippers on my head I said what u doing they never used clippers on my head before He said sorry I wont charge u I was so pissed I put a beanie on and went straight to Creative wigs and paired over 300.00 for a wig u can call me at 801-910-**** I hav never been so embarrassed in my life now I hav to wear a darn wig until this cut grows out
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Chris J Ahx

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Verified Reviewer

Poor service

Today makes the third occasion that I have visited the forest city location. Ive arrived about 20 minutes before closing and the door was locked employees looking right at me. You know for some people like me that 20 minutes is a lot and its all the time I have
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User's recommendation: Avoid great clips

Deana Dqq

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Verified Reviewer
| map-marker Kansas City, Missouri

FB advertisement

These crazy FB adds for Great Clips has to be phoney? A minimum of a hundred characters. Why do you make it so difficult to answer a simple question!
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