I left this salon bleeding from cuts on the back of my neck.The stylist assured me that the trimmer was not cutting me, even though I told her I could feel it.
I do not know who the trimmer was used on before me; I hope that any blood borne pathogens have not been transferred to me. As bad as this situation is, management's response is worse - NOTHING! After several unsuccessful attempts at soliciting satisfactory customer service, I cannot be sympathetic here.
RUN, do not walk, away from this Great Clips location on Batesville Rd in Simpsonville (Five Forks) SC.There are plenty of fine alternatives in the area.
More Review Details
|Value for money|
|Discounts and Special Offers|
|Product or Service Quality|
|Diversity of Products or Services|
What I liked
What I disliked
- Risk of injury to customers is high
- Management lacks even basic customer service skill set
- Reason of review:
- personal injury
- Preferred solution:
- Let the company propose a solution
- Monetary loss:
- Product or service
- Great Clips Hair Trimming
- Review category
- Beauty Centers and Spas
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