Great Clips - Stylist cuts neck; management does not respond.

21 of 612 Great Clips reviews

I left this salon bleeding from cuts on the back of my neck.The stylist assured me that the trimmer was not cutting me, even though I told her I could feel it.

I do not know who the trimmer was used on before me; I hope that any blood borne pathogens have not been transferred to me. As bad as this situation is, management's response is worse - NOTHING! After several unsuccessful attempts at soliciting satisfactory customer service, I cannot be sympathetic here.

RUN, do not walk, away from this Great Clips location on Batesville Rd in Simpsonville (Five Forks) SC.There are plenty of fine alternatives in the area.

This review is a subjective opinion of a user.
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  • What I liked
      No items
  • What I disliked
    • Risk of injury to customers is high
    • Management lacks even basic customer service skill set

Reason of review:
personal injury
Preferred solution:
Let the company propose a solution
Monetary loss:
$1800
Product or service
Great Clips Hair Trimming
Review category
Beauty Centers and Spas
review #935468 by

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