Great Clips - Stylist cuts neck; management does not respond.
I left this salon bleeding from cuts on the back of my neck.The stylist assured me that the trimmer was not cutting me, even though I told her I could feel it.
I do not know who the trimmer was used on before me; I hope that any blood borne pathogens have not been transferred to me. As bad as this situation is, management's response is worse - NOTHING! After several unsuccessful attempts at soliciting satisfactory customer service, I cannot be sympathetic here.
RUN, do not walk, away from this Great Clips location on Batesville Rd in Simpsonville (Five Forks) SC.There are plenty of fine alternatives in the area.
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|Diversity of Products or Services|
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What I liked
What I disliked
- Risk of injury to customers is high
- Management lacks even basic customer service skill set
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