Checked in so i could get my hair cut on my 30 min lunch break. Location is in the same parking lot of my work.
Check in and site says 1 person in front of me and it will be about 30min. Ok cool waited 25min. Clocked out and headed through the parking lot to Great clips. When I get there some how 3 people are in front of me....
none with the checkin icon next to their name. Sat down for 10 min and finally asked how long the wait will be. Was told another 15 min. and it would be my turn.
So I had to cancel my appointment go back to work having completely waisted my lunch break. No food no haircut. So my question is what is the point of the checkin. Waited 30 min for my turn then would have had to wait another 25 min.
once I got there if I had not just left. I'll take my bisness elsewhere from now on.
Review about: Great Clips Customer Care.
Reason of review: Poor customer service.