I went to your shop Great clips at 1816 w francis ave Spokane wa today at 5pm for a haircut, my hair was about 5 inches long except in the very front where it was 3 inches long. I had paid 35.00 for a perm two days before and wanted it cut 3 inches all over except a little bit shorter in the very back.
The person that cut it was the only guy there. He destroyed my perm and left me looking like a 5 year old had taken a pair of scissors to my hair. At the crown it was barely 1 and ½ inches in places and longer in other places, it was extremely uneven and I had no perm left. It looks horrible!!!!!!.
I was furious when I left and he said that I didn’t have to pay since I was angry. I then drove to the shop at 9988 n Newport highway and asked if there was any thing they could do and told them what happened, they called the other store and spoke to someone, they said they would give me a perm for free when my hair grows out and they saw what a mess my hair was, they said they could not do anything now because it is so short in places there is no way to even it out, I will just have to let It grow out. I have to go to a school concert for my grandchild tomorrow with this disaster. I also have relatives I haven’t seen for a few years coming for Christmas with my hair like this.
I want you to reimburse me for my perm and the time I spent getting the now extinct perm.
If I have to take the time and money to take you to small claims court it is going to cost you a lot more. I will never go to any of your shops again and I do not trust any of your people to touch my hair.
This reviewer shared experience about bad quality and wants this business to issue a full refund as the author lost $100. This person is overall dissatisfied with Great Clips. The most disappointing about great clips haircut at Great Clips was worst haircut ever and haircut Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
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