Went to the Great Clips salon at courthouse commons chesterfield va. Lady sat me down, looked at my info in the computer and said #4 blade , I said no, usually scissor cut, she looked again and said it says #4 blade and she proceeded to buzz my hair in the back, I immediately asked her what the heck she's doing , she said trimming then scissor cut , I trusted her to do the right thing and she buzzed buzzed buzzed me, haircut was done in less than 5 minutes, she asked another employee "how many did you cut today" she said 32, and then I realized the $5.99 sale is about quantity , NOT quality!
My hair was a complete wreck, I will have to wear a hat for a few weeks until this mess clears up. I told her this was NOT what I wanted and not what I usually have done, she called the manager over and said, "look, the computer info says#4 blade" I asked thatthat info be deleted, and next time LISTEN to me about how I want my cut, this lady (elder red head Caucasian) did not ever ask me how I want it, she just assumed the computer info was what she should do. I have to say, I'm ashamed of my looks now and I am soooo mad at this place which I was a repeat customer for some time, the manager never apologized.
I paid , no tip, told them how I felt about this terrible haircut. I will never return to great clips again.
Review about: Great Clips Haircut.
Monetary Loss: $6.