Location at the Heights, in Billings, MT. "Stylist" Amy.
I have baby fine, straight hair.
I asked for a 1/2" trim, NO LAYERS..... She took 6" off, and as you can see from the photo, several, severely hacked layers.
It has taken me 2 years to grow out my "slow growing" hair, from the last bad cut, and yes, it was also done at a Great Clips.
It was frusterating, that when I called to speak to a manager, I was told "Sorry, we'll refund your $13, and give you a free haircut". CUT WHAT, I ASKED?
They don't seem to care, that we have to deal with the humiliation, and years of undoing the total mess that was done at the hands of their so called "stylists", in a matter of a few moments.
I will never go back, and will tell everyone, about my experience.
Reviewer is in unhappy mood. This person is quite happy with tha last cut i received in bozeman montana and stated that there is a room for improvement of stylist did not heed my explicit and simple instructions. Please immediately contact the author of this review to discuss bad quality of great clips haircut and associated monetary loss in the amount of $500. Great Clips needs to offer any options to resolve the issue according to poster's claims.