Location at the Heights, in Billings, MT. "Stylist" Amy.
I have baby fine, straight hair.
I asked for a 1/2" trim, NO LAYERS..... She took 6" off, and as you can see from the photo, several, severely hacked layers.
It has taken me 2 years to grow out my "slow growing" hair, from the last bad cut, and yes, it was also done at a Great Clips.
It was frusterating, that when I called to speak to a manager, I was told "Sorry, we'll refund your $13, and give you a free haircut". CUT WHAT, I ASKED?
They don't seem to care, that we have to deal with the humiliation, and years of undoing the total mess that was done at the hands of their so called "stylists", in a matter of a few moments.
I will never go back, and will tell everyone, about my experience.
Product or Service Mentioned: Great Clips Haircut.
Reason of review: Bad quality.
Monetary Loss: $500.
Preferred solution: Let the company propose a solution.
I liked: Tha last cut i received in bozeman montana.
I didn't like: Stylist did not heed my explicit and simple instructions.